Contact Form

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Personal Data Clarification Text for Members and Visitors

Dear Customers, Potential Customers and Website Visitors,

As {COMPANY NAME HERE} ("we" or "the Company"), we highly value the protection of your personal data. Within this scope, in our capacity as the “data controller” under Law No. 6698 on the Protection of Personal Data ("KVKK"), we would like to inform you about your personal data and processing activities.


WHAT PERSONAL DATA IS PROCESSED?

Identity Information: Full Name, Date of Birth, Turkish ID Number
Contact Information: Address, Email, Phone Number
Website Usage Information: Behaviors, Transactions, Preferences, Visited Products, etc.
Account Information: Username and Password
Company Information: Company Name, Phone, Address

Upon Contract Establishment:

  • Identity and Contact Details

  • Billing Information (If shared by you)

  • Bank/IBAN details (if Wire Transfer is chosen)

  • Credit Card details (processed only to be sent to Payment Provider)

If You Become a User:

  • User Credentials (Username and Password)

  • Support Requests and Complaint Management Records

  • Data processed as a processor within the e-commerce system, only for storage and system usage purposes

If You Provide Commercial Communication Consent:

  • Identity and Contact Information

  • Website Behavioral Data

  • Marketing Information (demographics, habits, preferences, comments, campaign interactions, payment and billing details, browser identifiers, IP, etc.)


PURPOSE OF PERSONAL DATA PROCESSING

Your data may be processed for the following purposes, in compliance with relevant legislation:

General Purposes:

  • To address your inquiries and complaints and contact you when needed

  • To fulfill legal obligations and report to authorities

  • To pursue legal rights in disputes

  • To identify your records in our systems and allow operational processes without requiring proof of purchase

  • To issue invoices when requested

  • To process payment via credit card (data sent securely to the payment provider)

  • To comply with statutory data retention obligations

If You Become a User:

  • To improve services and respond promptly to support forms

  • To track regular payments and manage your e-commerce account

  • To facilitate operation of your e-commerce site

  • To ensure the best quality user experience in digital commerce

  • To share your data with service partners managing your site

If You Provide Marketing Consent:

  • To create and deliver personalized campaigns, promotions, and offers

  • To conduct marketing and communication activities tailored to you


METHOD AND LEGAL BASIS FOR DATA COLLECTION

Your data is collected by {COMPANY NAME HERE} via your transactions, requests, and purchases on the website, and via electronic systems or automatic methods, within the scope of your consent for Electronic Commercial Communication.

Legal bases include:

  • Performance of a contract

  • Legal obligations

  • Legitimate interests of the data controller

  • Explicit consent, where required

  • Establishment, exercise or defense of legal claims


TRANSFER OF PERSONAL DATA

Your data may be shared with:

  • Domestic and international service providers (IT, marketing, consultancy, database, electronic messaging services)

  • Distributors and business partners for resolving your product/service requests

  • Authorized public institutions and judicial authorities to fulfill legal obligations

  • Payment processors and banks for secure transaction handling


YOUR RIGHTS UNDER KVKK (ARTICLE 11)

You have the right to:

  • Learn whether your data is processed

  • Request information about processing

  • Learn the purpose of processing and if data is used accordingly

  • Know third parties your data is transferred to

  • Request correction of incomplete or inaccurate data

  • Request deletion or anonymization under legal conditions

  • Request notification of corrections/deletions to third parties

  • Object to results arising from automated processing

  • Demand compensation for damages caused by unlawful processing


CONTACT

For your requests regarding your personal data, please contact the Data Controller via your registered email address at:

Email: [Insert Email Address]
Address: [Insert Physical Address]
Phone: [Insert Phone Number]

(Please note that in certain cases, legal procedure requirements may apply to your requests.)

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